Terms & Conditions

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1. About Us

This website is operated by Pacific Brews and Beans (“we”, “us”, “our”).

By accessing our website at www.pacificbrewsandbeans.com.au and placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, you should not use this website or purchase our

products.

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2. Products and Availability

● We sell specialty coffee and related products as displayed on our website.

● All product descriptions, images, prices, and availability are presented as accurately as possible.

● Product availability is subject to stock levels at the time of purchase.

● If a product becomes unavailable after an order is placed, we will contact you and provide a refund or alternative option.

We do not advertise or accept payment for products that are knowingly unavailable.

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3. Pricing, Currency, and Taxes

● All prices on this website are displayed in Australian Dollars (AUD).

● All prices include GST, unless clearly stated otherwise.

● The total order price, including shipping costs, is clearly displayed at checkout before payment is completed.

● We do not add hidden fees or surcharges after payment.

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4. Shipping and Delivery

● Shipping costs are calculated and displayed during checkout before payment.

● Estimated delivery timeframes are provided on our Shipping Policy page.

● Orders shipped to New Zealand may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Full delivery details are outlined in our Shipping Policy, which forms part of these Terms.

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5. Orders and Payment

● Payment is required in full at the time of checkout.

● We accept the payment methods displayed on our checkout page.

● You agree to provide accurate and complete billing, contact, and delivery information.

● We reserve the right to cancel or refuse an order if:

○ Payment cannot be processed

○ Information provided is incomplete or incorrect

○ Fraud or unauthorised activity is suspected

If an order is cancelled, any payment received will be refunded in full.

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6. Returns, Refunds, and Consumer Guarantees

● Our Refund & Returns Policy explains when refunds, replacements, or exchanges are available.

● Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).

● Where applicable, refunds are issued to the original payment method used at checkout.

Please refer to our Refund & Returns Policy for full details.

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7. Website Use and Intellectual Property

● All content on this website, including text, images, logos, and product descriptions, is owned by or licensed to Pacific Brews and Beans.

● You may not copy, reproduce, sell, or exploit any part of the website without our prior written consent.

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8. Limitation of Liability

To the maximum extent permitted by law:

● We are not liable for indirect, incidental, or consequential losses arising from the use of our website or products.

● Our liability is limited to the replacement of goods or refund of the purchase price, in accordance with the Australian Consumer Law.

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9. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia, and any disputes will be handled within this jurisdiction.

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10. Changes to These Terms

● We may update these Terms & Conditions from time to time.

● The most current version will always be available on this page.

● Continued use of the website after changes are published constitutes acceptance of the updated Terms.

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11. Contact Information

If you have any questions about these Terms & Conditions, you can contact us at:

Pacific Brews and Beans

Address: 26 Garthowen Cres, Castle Hill NSW 2154

Phone Number: 0432 900 009

Email: info@pacificbrewsandbeans.com.au

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