Privacy Policy

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Pacific Brews & Beans

Pacific Brews & Beans (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit or make a purchase from www.pacificbrewsandbeans.com.au.

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By using our website, you agree to the collection and use of your information as described in this

policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

● Place an order

● Contact us

● Subscribe to our newsletter

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This information may include:

● Personal details: Name, email address, phone number, billing and shipping address

● Order information: Products purchased and order history

● Payment information: Payment details are processed securely by third-party payment

providers and are not stored on our servers

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2. How We Collect Information

We collect information in the following ways:

● Directly from you: When you complete checkout forms, contact forms, or sign up for communications

● Cookies and similar technologies: To enable core website functionality and improve performance

● Analytics tools: We use services such as Google Analytics to understand how visitors use our website and to improve user experience

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3. How We Use Your Information

We use your information to:

● Process and fulfil orders

● Communicate with you about your purchases or enquiries

● Send marketing communications (only if you have opted in)

● Improve our website, products, and customer experience

● Detect and prevent fraud or misuse of our services

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4. How We Share Your Information

We do not sell or rent your personal information.

We share information only with trusted third parties when necessary to operate our business,

including:

● Payment processors (such as Stripe or PayPal) to securely process transactions

● Shipping and delivery partners (such as Australia Post or Sendle) to deliver orders within Australia

● Service providers (such as analytics or website performance tools) that help us operate and improve our website

These third parties are only given access to information required to perform their services.

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5. Your Rights and Choices

You have the right to:

● Opt out of marketing communications at any time by using the unsubscribe link or contacting us

● Access or correct your personal information by contacting us

● Request deletion of your personal data, subject to legal and operational requirements (such as retaining transaction records)

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6. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no online transmission or storage method can be guaranteed to be completely secure.

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7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Pacific Brews & Beans

Email: info@pacificbrewsandbeans.com.au

Phone: 0432 900 009

Address: 26 Garthowen Cres, Castle Hill NSW 2154, Australia

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